More than 700 events Ā· 14m room nights Ā· US$12bn GVA Ā· 49 countries Ā· 180 cities Ā· in the past 12 months

National tourism strategy development: the visitor economy is one system. Govern it as one.

Every route, event, hotel, and licence on one evidence base. See what each decision does to the rest before you commit the capital. One number leadership and investors can trust.
Test a route, an event, a development, or a date, one at a time or all together, on one evidence base across the nation. Then optimise and monitor them as they run, against your own objectives.

A tenth of the world's output and employment depends on the visitor economy

Living Lab’s first economic model was for the Singapore Grand Prix in 2012. In 2025 we became a software platform: government-grade intelligence for the visitor economy

In the last 12 months we have deployed at more than 700 events. They delivered 14 million room nights and over US$12bn in gross value added

What does Living Lab do for national tourism strategy development?

Living Lab is a platform for governments that measures the visitor economy as one system and forecasts what each decision will do to it.

National tourism strategy development. Produces government-grade, on-demand economic impact reports in minutes. Any route, event, or season delivered: GVA, tax, jobs, room nights, and retained value, across 50 OECD-aligned sectors. On demand, nationwide, on one method. Proof in minutes.Ā  Reference data is published by UN Tourism.

Uses machine learning to forecast and optimise your visitor economy against your objectives. Jobs, tax, sector growth, risk, infrastructure, routes, the event portfolio, or regional growth … Demand137 returns the options and reacts as you make each choice.

ProductYour questionYou getWhat it changes
Signal137Which of my events are delivering, and which are not?Every event ranked on jobs, FTE, tax, and GVA, on one methodYou support the events that are productive and optimise the mix for retained GVA
Signal137How much of what we generate stays in the country?Retained value by region and by sector, with the leakage namedYou see which supply chain keeps the value and which leaks it outside your border
Signal137Can I have the answer today, not at the end of the quarter?Reports on demand: any route, event, or season, in minutesEvidence arrives while the decision is still open, and as often as you ask
Signal137What do I tell leadership at year end?Monthly, seasonal, and annual roll-ups across the whole systemOne account of what the visitor economy delivered, not six ministries' versions
Demand137What happens if we do nothing?Base, downside, and supported scenarios with a stated counterfactualThe cost of waiting is priced, so acting and not acting are compared on the same terms
Demand137Which industries should we grow so more of the value stays here?The sectors where retention gains are largest, rankedIndustrial policy and tourism policy point the same way
Demand137How many keys should we approve, where, and in what order?Hotel capacity tested against forecast demand by location and by yearYou approve rooms the demand will fill, and sequence them so each opening is absorbed
Demand137How many short-term rental licences should we release, or withdraw?The yield, displacement, and fiscal effect of each licensing levelLicences move with hotel supply, not against it
Demand137How do I sequence events so the supply chain grows with them?A calendar paced to absorptive capacity: caterers, last mile, airliftLocal firms scale into the demand instead of losing it to imports
Demand137If I change this, what are the trade-offs over there?The effect of any decision on every other domain, quantifiedNo rule that helps one sector by quietly taxing another
Demand137Which should we back first, and at what level?Candidate routes, events, and investments ranked on return, net of displacementYou stop paying for demand the market would have delivered anyway
BothWho holds this, and where?Model, data, and a trained national team inside your jurisdictionThe capability survives the change of official or consultant

Advance your visitor economy

Calendar optimisation example

USE CASES

La Sagra

Major events and the people who live there

A major event is a rallying point for civic pride, and just as easily a rallying point for protest. The difference is usually whether residents can see what the event does for their street, in terms they recognise, before the road closures start.

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One system. The size of the prize.

Tourism is close to a tenth of the world’s output and employment, and almost every government still plans it in pieces. A country that governs its visitor economy as one system keeps more of what it pays for. On an illustrative US$20bn economy, five points of retention is US$1bn a year.

Read More Ā»

Advancing the Tourism Industry

Show me the evidence

Tell us the question. We'll bring back the answer.

Come and show your working

We turn messy event and tourism data into decisions that help communities grow. Bring curiosity and rigour. We will hand you questions nobody has answered yet.