More than 700 events Ā· 14m room nights Ā· US$12bn GVA Ā· 49 countries Ā· 180 cities Ā· in the past 12 months

Tourism levy impact assessment: test tourism policy against the system it will actually change.

A tourism levy, a short-term rental cap, or a licensing reform is rarely wrong on its own terms. It goes wrong when it meets something the impact assessment never modelled: a booking channel that absorbs the cost, a neighbouring district that absorbs the displaced demand, a hotel pipeline built on assumptions the new rule quietly breaks.
Every rule changes the yield on the rest of the system. Test the instrument against demand, displacement, and revenue before it is drafted, and sequence it so it does not undercut a decision the government itself already approved.

A tenth of the world's output and employment depends on the visitor economy

Living Lab’s first economic model was for the Singapore Grand Prix in 2012. In 2025 we became a software platform: government-grade intelligence for the visitor economy

In the last 12 months we have deployed at more than 700 events. They delivered 14 million room nights and over US$12bn in gross value added

What does Living Lab do for tourism levy impact assessment?

Tourism levy impact assessment. Living Lab connects the tourism board’s visitor data, the housing department’s licensing register, and the transport authority’s route data, so a change proposed in one domain is traced through to its effect on the others, and the reform is tested as a system rather than a measure. Reference data is published by the OECD.

Attributes what a comparable past reform changed, here or in another jurisdiction: gross change through counterfactual, displacement, and leakage to attributable effect. Whether the levy shifted bookings to an unregulated channel. Whether the cap pushed short-stay demand next door. Signal137 gives the policy team the precedent, measured.

Tests the options on the table before the instrument is set: no change, a moderate cap, a strict cap, each with its effect on licensed supply and on displacement to unlicensed listings and neighbouring authorities. Demand137 prices the displacement into the instrument before it is signed, and phases the reform against the pipeline and the bids already in motion.

ProductYour questionYou getWhat it changes
Demand137Whether to introduce or adjust a levy, cap, or licensing ruleThe modelled effect on demand and behaviour, not only projected revenue at current volumeThe instrument and its level set with the displacement effect already priced in
Demand137Where to phase a reform against commitments already in motionThe reform tested against the hotel pipeline and hosting bids approved under the old rulesThe change sequenced so it does not undercut its own prior commitments
Demand137What does the rule do to the neighbouring district?Displacement to adjacent streets, unlicensed listings, and neighbouring authorities, modelledThe rule does not protect one area by quietly taxing another
Demand137Which of three levels of cap actually works?Licensed supply and displacement under each, side by sideA cap that looks decisive against one measure and reckless against another is seen as both
Demand137What happens if we do nothing?The no-change case as the reference, with the counterfactual statedThe cost of the status quo is priced alongside the cost of the reform
Signal137What did the comparable reform elsewhere actually change?Attribution for a past reform, in this or another jurisdictionThe precedent measured, not cited
Signal137Did our last reform do what it said?The result set against the counterfactual, with displacement namedThe next reform is designed on what the last one did
BothHow do we defend the choice once the affected parties respond?A traceable chain from source and assumption to result, with uncertainty statedOne evidence base policy, finance, and communications can each stand behind
BothDoes this replace consultation or legal review?No. It produces the counterfactual, assumption set, and range those processes ask forThe consultation response is built on evidence
BothWho holds this, and where?Model, data, and a trained team inside your jurisdictionThe capability survives the change of minister or official

Test the rule before it is signed

Calendar optimisation example

USE CASES

La Sagra

A tourism asset rarely fails on its growth story

A hotel, a resort, or a mixed-use scheme fails underwriting when a single route, a single annual event, or a single source market turns out to be carrying more of the demand case than the committee realised. The dependency is the risk, and it can be measured before signature.

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Monza pays for the race. Milan keeps the guests.

At the Italian Grand Prix, the fleet of guest vehicles arrives on German plates with German drivers. The hospitality guests do not sleep in Monza, which hosts the race. They sleep in Milan, which does not. The town that pays captures a fraction of what the event generates.

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One system. The size of the prize.

Tourism is close to a tenth of the world’s output and employment, and almost every government still plans it in pieces. A country that governs its visitor economy as one system keeps more of what it pays for. On an illustrative US$20bn economy, five points of retention is US$1bn a year.

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Advancing the Tourism Industry

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We turn messy event and tourism data into decisions that help communities grow. Bring curiosity and rigour. We will hand you questions nobody has answered yet.