More than 700 events · 14m room nights · US$12bn GVA · 49 countries · 180 cities · in the past 12 months

A tenth of the world's output and employment depends on the visitor economy

An airline knows route profitability better than anyone. Living Lab adds what the route does for the places at each end: the economic case for the host, the tie-break between equal routes, and the order to open them in.

In the last 12 months our OECD and UN SDG aligned model has been deployed at more than 700 events, 49 nations and 180 cities. They delivered 14 million room nights and over US$12bn in gross value added

What a route development team gets

Living Lab does three things for a route development team. First, the economic impact report: what a route delivers to the destination in visitor spend, room nights, GVA, tax, and jobs. The subsidy and value conversation with an airport or a government then starts from evidence. Second, an economic layer on the route decision. When two city pairs are equally profitable, Living Lab evaluates each on what it returns to the economy and how well it fits the host nation’s strategy, at both ends of the route. Third, sequencing: the order in which candidate routes should open to grow the economy and attract investment fastest. All three on one model of every route, its seat capacity, the hotel supply at each end, the event calendar, and the demand from each origin market.

The economic impact report for a route already flying, at both ends: visitors by origin, spend, room nights, GVA, tax, and jobs. Each is attributed to the route and net of what other routes would have carried. Whether a route incentive paid back. Which routes create destination value and which only fill seats. Season over season, on one method, so the renewal or the subsidy review starts from a track record.

Equally profitable city pairs ranked on what each returns to the destination and how it aligns with the national strategy, at both ends: sector priorities, target origin markets, investment themes. The sequence in which candidate routes should open to grow the economy and attract investment fastest, with the hotel supply and the calendar at each end as the ceiling. Every number marked observed, derived, or inferred.

ProductYour questionYou getWhat it changes
Demand137Is this route viable at launch, and at what frequency?Demand vectorised by origin, timing, purpose, and price sensitivity for that specific city pairThe route sized to the demand that is there, not the comparator route's demand
Demand137When to grow, hold, or withdraw an existing routeCurrent performance against the vectorised demand case, not load factor aloneThe network change timed to the evidence, not the review calendar
Demand137How much destination value does the route deliver?Route demand connected to accommodation, event, and investment signals in the destinationIncentive funding tied to destination value, not passenger volume
Demand137Should we commit airport incentive or public co-funding?A bounded case with a stated counterfactual and downsideFunding committed only where it demonstrably changes the outcome
Demand137Is the extra daily frequency worth committing now?The daily case from month six, subject to a load-factor trigger, net of the added capacity costThe frequency released when the stated trigger is met
Demand137Can this work for a route with no comparator anywhere?Built up from origin-market and destination-side signals, not borrowed from another city pairNo dependence on another route looking similar enough
Signal137What did the route we supported actually deliver?Attributed destination value against the case that funded itThe renewal negotiated from evidence
Signal137Did the incentive buy anything?The route's result set against the counterfactual of no supportPublic money is not spent on demand the market would have delivered anyway
BothDoes this need airline booking data we cannot share?No. Route demand vectorised from destination-side and market signalsThe airline's data is not a precondition
BothWho holds this, and where?Model, data, and a trained team inside your jurisdictionThe capability survives the change of planner or official

Five questions this answers

The airline quotes a passenger number. How many are new visitors, and how much do they add to the economy?

Living Lab separates induced demand from displacement. A route that moves passengers from a competing hub delivers less to the destination than one that creates visits that would not otherwise have happened.

The incentive is multi-year. What should the route deliver early to earn the later years, and how do we help it get there?

Attribution runs annually on the same spine as the original case. The airport board gets a like-for-like comparison between what was committed and what arrived.

Several routes have cleared profitability. Which delivers the most to the destination, and in what order do we open them?

Each candidate is scored on visitor spend, hotel nights, GVA, tax, jobs, and FDI fit in the destination, and comes back ranked. The route that fills the most seats does not always deliver the most value. The order that builds destination value fastest rarely matches the yield table.

Does this route earn state support, and how do we make the case that wins it?

Living Lab runs the route through the destination’s economic engine with SAF cost carried. It shows base, downside, and supported scenarios, the counterfactual stated, and the return on public co-funding, so the board sees the margin before it commits.

How does our route incentive programme compare with the best airports, on the same basis?

The methodology is identical in every one of the 49 countries on the spine. A route assessment in Edinburgh is directly comparable to one in Doha or São Paulo.

Calendar optimisation example

USE CASES

La Sagra

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A race track, an arena, a stadium: each is built for a peak it reaches a few dozen times a year. The gap between peak and off-peak operational need is the commercial challenge behind every sports-anchored development, and the reason mixed use is the answer rather than the fashion.

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The same event, moved from August to May, grows the country

Most destinations run near capacity for part of the year and well below it for the rest. A visitor added in the peak displaces one already there. A visitor added in the shoulder fills an empty room and is served by staff who would otherwise be idle. Almost no destination runs the calculation before fixing a date.

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Advancing the Tourism Industry

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