More than 700 events · 14m room nights · US$12bn GVA · 49 countries · 180 cities · in the past 12 months

A tenth of the world's output and employment depends on the visitor economy

A hotel market fills on what the city has coming. Living Lab shows what drove last year’s rate and occupancy, and what the calendar, the routes, and the origin markets will bring next, on the same numbers.

In the last 12 months our OECD and UN SDG aligned model has been deployed at more than 700 events, 49 nations and 180 cities. They delivered 14 million room nights and over US$12bn in gross value added

What a hotel operator, owner, or market authority gets

One model of everything that fills the rooms: every event on the city calendar, every route in and its seat capacity by week, the paydays and holidays in each origin market, and the search interest and sentiment there. Signal137 shows what moved rate and occupancy last year and what caused it. Demand137 shows room-night demand months ahead, by origin and by event, and what the market can absorb. The revenue manager, the owner, and the market authority read the same forecast.

What moved rate and occupancy, and why: which events, routes, and origin markets drove each compression night, attributed rather than assumed. Where the rate premium held and where it was given away. What new supply did to the market after it opened. Visitor spend beyond the room, so the hotel’s contribution to the city is stated in GVA, tax, and jobs. Season over season, on one method.

Room-night demand by origin market, event, and week, months ahead. The access ceiling for the market: the seats on the routes in and the last mile to the door. Compression nights flagged before they arrive, so rate windows are set on evidence. New supply and licensing tested against the calendar before approval. Every number marked observed, derived, or inferred, with the interval stated.

ProductYour questionYou getWhat it changes
Demand137Whether and when to add room supply, new build or conversionDemand trajectory by source market and event calendar, not trailing occupancySupply timed against a dated forecast, not a seasonal average
Demand137How to price and staff around event-driven compression nightsWhich nights carry event-driven compression demand, and which are seasonal peaksRate and labour plans set against a specific, dated demand pattern
Demand137How to respond to short-term rental competition in a submarketWhere share is moving, by segment and price pointPricing and product response aimed at the submarket under real pressure
Demand137How to defend a development or investment case to lendersRoom-night demand under base, downside, and upside scenariosA scenario-tested case an investment committee can stand behind
Demand137What does a new route, or a lost one, do to our demand?Route demand linked to hotel nights by origin and stay lengthThe aviation change priced into the rate plan before it lands
Signal137Did that event create the room nights it appeared to?Gross room nights through counterfactual and displacement to attributable revenue, per hotelAttendance and attributable room nights treated as two different numbers
Signal137Which hotels saw the rate premium during the tournament?Per-hotel measurement with fixed effects, not a city averageThe premium located hotel by hotel, including where there was none
Signal137Did the rate strategy work, or did the market move anyway?The strategy's result set against the counterfactual periodNext season's pricing built on what the strategy actually did
Signal137What did the calendar deliver to the portfolio, season by season?Monthly, seasonal, and annual roll-ups across every property, on one methodOne account of the year for the board and the asset manager
BothWho holds this, and where?Model, data, and a trained team inside your jurisdictionThe capability survives the change of revenue director or owner

Five questions this answers

A congress is coming to the city. How many room nights will it bring, and what rate will it hold?

Delegate origin, stay pattern, and price sensitivity modelled against current availability. The operator sets the rate on the demand shape, not on last year’s event.

Which events in the city’s calendar are worth holding inventory for, and at what rate?

Each event ranked by room-night contribution, average rate, and length of stay. That identifies the events worth holding inventory for and separates out the ones that fill rooms at compressed rates.

How do we beat the market rather than match the comp set?

Property performance set against destination-level demand signals: event calendar, route capacity, and search trends. The owner sees whether the gap is management or market.

New hotels are opening in the market. How do we hold rate and grow share as they open?

New supply modelled against the demand forecast. Where the new rooms compete directly with your positioning and where they serve a segment you don’t. Living Lab states the impact on rate, occupancy and yield before the rooms open.

Which origin markets and routes are growing, and how do we get there first?

Demand by origin mapped against the route network. A new direct route from a high-yield origin market changes the demand profile, and a cancellation changes it the other way. Both show before the effect reaches the booking curve.

Calendar optimisation example

USE CASES

La Sagra

Advancing the Tourism Industry

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