More than 700 events Ā· 14m room nights Ā· US$12bn GVA Ā· 49 countries Ā· 180 cities Ā· in the past 12 months

Tourism public value assessment: put the public cost and the public return in the same model.

The cost of a public intervention is tracked to the pound: procurement, invoices, headcount, contingency. The return is usually modelled differently, later, by someone else, on assumptions nobody in the room can see. The cost is audited. The return is asserted.
One set of definitions, one geography, one period, one stated counterfactual, on both sides. Fiscal return and wider public outcomes kept separate, so the committee can weigh them rather than accept a single blended score.

A tenth of the world's output and employment depends on the visitor economy

Living Lab’s first economic model was for the Singapore Grand Prix in 2012. In 2025 we became a software platform: government-grade intelligence for the visitor economy

In the last 12 months we have deployed at more than 700 events. They delivered 14 million room nights and over US$12bn in gross value added

What does Living Lab do for tourism public value assessment?

Tourism public value assessment. Living Lab builds the cost side and the return side of a public-value case from the same evidence, and keeps three figures apart: the fiscal return, the wider public outcomes that are real but not fiscal, and the uncertainty around each. Reference data is published by the OECD.

Accounts for what a specific public intervention returned: tax, retained spend, and avoided cost, net of displacement and leakage, with employment reach and community access reported beside them rather than converted into them by assumption. Signal137 produces the evidence the appraisal process already asks for, in a form it can use directly.

Tests the funding decision before commitment: no new spend, the targeted programme, the programme plus infrastructure, each with public cost and modelled return in the same frame. Competing bids for the same limited money ranked on fiscal return per pound committed. Demand137 gives the committee a comparable set of options, not the loudest one.

ProductYour questionYou getWhat it changes
Demand137Whether to fund a subsidy, a hosting bid, or a destination programmePublic cost and modelled fiscal return in one comparable model, with a stated counterfactualA funding position that names its own assumptions
Demand137How to choose between competing bids for the same moneyFiscal return per pound committed, on a common basis across programme typesThe committee chooses the strongest defensible return, not the loudest bid
Demand137What happens if we spend nothing?The no-new-spend case as the reference the other options are measured againstThe counterfactual is the first row of the table, not a footnote
Demand137Does the fiscal case clear the cost on its own?Fiscal return stated separately from wider outcomesWhere it does not, the committee weighs wider value explicitly rather than by accident
Signal137What did the programme we funded actually return?Tax, retained spend, and avoided cost, attributed and net of displacementThe ex-post result on the same method as the ex-ante case
Signal137How much weight should wider public outcomes carry?Employment reach, community access, and regeneration effect reported beside the fiscal figures, not blended into themReal public benefit neither ignored nor inflated
Signal137Is this cost-benefit analysis with a new name?No. Fiscal return and wider outcomes kept separate, with the counterfactual behind eachThe committee weighs, rather than accepts a single combined score
Signal137Can the model show an intervention was not worth funding?Yes, and it sometimes doesThe negative results are what make the positive ones credible
BothDoes this replace our appraisal process?No. It produces the counterfactual, assumption set, and uncertainty range that process already requiresThe evidence drops into the existing framework
BothWho holds this, and where?Model, data, and a trained team inside your jurisdictionThe capability survives the change of official or consultant

Audit the return the way you audit the cost

Calendar optimisation example

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Advancing the Tourism Industry

Show me the evidence

Tell us the question. We'll bring back the answer.

Come and show your working

We turn messy event and tourism data into decisions that help communities grow. Bring curiosity and rigour. We will hand you questions nobody has answered yet.