More than 700 events · 14m room nights · US$12bn GVA · 49 countries · 180 cities · in the past 12 months

A tenth of the world's output and employment depends on the visitor economy

A policy change in the visitor economy moves demand, revenue, and housing at once. Living Lab tests each option on one model before it is signed and measures what it did afterwards.

In the last 12 months our OECD and UN SDG aligned model has been deployed at more than 700 events, 49 nations and 180 cities. They delivered 14 million room nights and over US$12bn in gross value added

What does Living Lab do for tourism levy impact assessment?

One model of the visitor economy the policy acts on: every route and its seat capacity, every hotel market and short-term rental, the event calendar, the demand from each origin market with its price sensitivity, search interest, and sentiment. Demand137 runs the proposed levy, visa reform, licensing rule, or incentive against it, option by option, on one number. Signal137 measures what the policy actually did once in force, against the counterfactual.

What the policy did once implemented: demand by origin market, revenue raised, housing stock and rents, hotel occupancy and retained spend, compared with the counterfactual of no policy. Which visitor segments responded and which did not. What the neighbouring destinations gained. Every figure marked observed, derived, or inferred, so the post-implementation review survives the audit office.

What the proposed policy does before it is signed: demand by origin market and price sensitivity, revenue after the demand response, and the effect on housing, hotel performance and every other domain. No rule then helps one sector by quietly taxing another. Alternatives compared on one model. The tax burden by segment benchmarked against competitor destinations on the same method. The cost of doing nothing priced alongside the cost of acting.

ProductYour questionYou getWhat it changes
Demand137Whether to introduce or adjust a levy, cap, or licensing ruleThe modelled effect on demand and behaviour, not only projected revenue at current volumeThe instrument and its level set with the displacement effect already priced in
Demand137Where to phase a reform against commitments already in motionThe reform tested against the hotel pipeline and hosting bids approved under the old rulesThe change sequenced so it does not undercut its own prior commitments
Demand137What does the rule do to the neighbouring district?Displacement to adjacent streets, unlicensed listings, and neighbouring authorities, modelledEach neighbouring area's cost visible before the rule is set
Demand137Which of three levels of cap actually works?Licensed supply and displacement under each, side by sideA cap's gain on one measure and its cost on another, seen together
Demand137What happens if we do nothing?The no-change case as the reference, with the counterfactual statedDoing nothing priced next to acting
Signal137What did the comparable reform elsewhere actually change?Attribution for a past reform, in this or another jurisdictionThe precedent measured, not cited
Signal137Did our last reform do what it said?The result set against the counterfactual, with displacement namedThe next reform is designed on what the last one did
BothHow do we defend the choice once the affected parties respond?A traceable chain from source and assumption to result, with uncertainty statedOne evidence base policy, finance, and communications can each stand behind
BothDoes this replace consultation or legal review?No. It produces the counterfactual, assumption set, and range those processes ask forThe consultation response cites the counterfactual, assumptions and range
BothWho holds this, and where?Model, data, and a trained team inside your jurisdictionThe capability survives the change of minister or official

If we introduce a levy, how much does it raise after the demand response, and what does that fund?

Gross levy revenue modelled against the demand drop by origin market and price sensitivity. The net fiscal position after visitors who would have come choose a competitor destination instead.

Which visa reform grows arrivals most while keeping security objectives intact?

Each option modelled against demand by origin, purpose, and length of stay. The option that opens the highest-value segments without creating the risks the security team flagged.

We restricted short-term rentals in the centre. What did it deliver, and what comes next?

Housing stock, rental price, hotel occupancy, and visitor numbers compared to the counterfactual. Whether the restriction achieved its housing objective and what it cost in visitor revenue.

How does our tourism tax compare with competitor destinations, and where is the room to grow?

Tax burden by visitor segment benchmarked against competitors on the same demand model. Where the destination leads on tax and where it has room to win back price-sensitive segments from lower-tax alternatives.

The industry says the policy will cost jobs. What does the evidence say, and how do we design it to add them?

Employment impact modelled through the economic engine, net of displacement. The number the industry claims tested against what the demand data supports. The minister sees the evidence before the lobby meeting.

Test the rule before it is signed

Calendar optimisation example

USE CASES

La Sagra

A tourism asset grows on more than its growth story

A hotel, a resort, or a mixed-use scheme fails underwriting when a single route, a single annual event, or a single source market turns out to be carrying more of the demand case than the committee realised. The dependency is the risk, and it can be measured before signature.

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Advancing the Tourism Industry

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Tell us the question. We'll bring back the answer.

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We turn messy event and tourism data into decisions that help communities grow. Bring curiosity and rigour. We will hand you questions nobody has answered yet.